Domain 2: Establishing Governance Flashcards

Understand how to set up privacy governance through leadership, roles, and clear policies. (102 cards)

1
Q

What is a mission statement?

A
  • Defines purpose, core values, and objectives
  • Focuses on present; describes what, who, and how
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2
Q

What is a vision statement?

A
  • Describes future goals and aspirations
  • Aspirational; provides long-term direction
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3
Q

How does a mission statement differ from a vision statement?

A
  • Mission is present-focused and specific
  • Vision is future-focused and aspirational
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4
Q

What factors influence the scope of a privacy program?

A
  • Jurisdiction
  • Business type
  • Applicable laws
  • Regulations
  • Internal policies
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5
Q

How can you identify data collected by the organization?

A
  • Manual (interviews with business units)
  • Automated (data discovery tools, consultancies)
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6
Q

What are the 4 regulatory models?

A
  1. Sector-specific
  2. Comprehensive
  3. Co-regulatory
  4. Self-regulatory
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7
Q

How should organizations handle no or unknown legal requirements?

A

Apply the organization’s highest internal standards.

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8
Q

How is the United States regulatory model characterized?

A

Sector-specific and state-specific.

e.g., HIPAA, GLBA, CCPA

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9
Q

How is the EU, UK, and Canada regulatory model characterized?

A

Comprehensive; privacy is a fundamental right; enforced by official oversight agencies.

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10
Q

What is Australia’s approach to privacy regulation?

A

Co-regulatory; industry develops standards overseen by a privacy agency.

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11
Q

How is privacy regulation handled in countries like Japan and Singapore?

A

Self-regulatory; industry creates and enforces codes of practice.

e.g., TrustArc, WebTrust

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12
Q

What is a strategy?

A

A high-level plan outlining an organization’s data management and protection approach.

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13
Q

What is a privacy strategy?

A

A plan to communicate and support a privacy program’s mission and vision.

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14
Q

What are ISACA’s 5 components of a privacy strategy?

A
  • Data
  • People
  • Processes
  • Technology
  • Rules
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15
Q

Why is privacy considered a team sport?

A

It requires buy-in from management, sales, and developers to shift organizational mindset.

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16
Q

What is the role of management in establishing a privacy strategy?

A

Provide funding for PETs, training, and awareness.

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17
Q

What is the developer’s role in a privacy strategy?

A

Implement Privacy by Design and Default in systems like websites and apps.

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18
Q

Which groups should be targeted to socialize a privacy strategy?

A
  • Managers
  • Executives
  • Internal partners
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19
Q

What is the purpose of conducting internal interviews?

A
  • Identify parties responsible for information, security, risk
  • Find internal partners
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20
Q

Who is considered a ‘champion’ for the privacy program?

A

A program sponsor who advocates for resources and policies, respected, experienced.

e.g., CISO, CCO, GC

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21
Q

What are key components of relationship building in a privacy program?

A
  • Understand info culture, data use
  • Give privacy guidance
  • Support business goals
  • Invite to governance body
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22
Q

Why are privacy workshops important?

A
  • To build baseline understanding
  • Train on Privacy 101
  • Establish buy-in
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23
Q

What topics should be covered in a privacy workshop?

A
  • Privacy 101
  • Legal requirements
  • Data use
  • Risks
  • Obligations
  • Expectations
  • Challenges
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24
Q

Why is it important to keep a record of ownership after workshops?

A

Supports:

  • Audits
  • Legal compliance
  • Accountability
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25
What is a **framework** in a privacy program context?
Processes, tools, and standards that **guide privacy program management**.
26
What are **key attributes** of a successful privacy framework?
* Achieves compliance * Supports business goals * Is a competitive differentiator * Addresses legal obligations
27
What **mnemonic** helps remember **key privacy frameworks**?
Fluffy Owls Gather Cookies And Eat Noisily
28
What is the **OECD** and its role in privacy?
* Organisation for Economic Co-operation and Development * Created privacy guidelines basis, which was adopted for GDPR
29
What are **Generally Accepted Privacy Principles**? | (GAPP)
Framework from AICPA/CICA for managing privacy compliance.
30
What is the **CSA Privacy Code**?
Canadian standard forming the basis of **PIPEDA**.
31
What does the **APEC Privacy Framework** address?
Guides data transfers across **Asia-Pacific economies**.
32
What is **ETSI** and its role?
* European Telecommunications Standards Institute * Creates ICT standards
33
What is the **NIST Privacy Framework**?
A voluntary, tech/law-agnostic framework by a **U.S. government agency** for managing privacy risks.
34
What does '**risk-based**' mean in the NIST Privacy Framework?
Prioritizes identification, assessment, and mitigation of risks **based on potential impact**.
35
What are the **3 parts** of the NIST Privacy Framework?
* Core * Profile * Tier
36
What is the '**Core**' in the NIST Privacy Framework?
Privacy protection activities and outcomes.
37
What is the '**Profile**' in the NIST Privacy Framework?
Customized activities based on risk appetite, goals, and resources.
38
What is the '**Tier**' in the NIST Privacy Framework?
Level of organizational maturity in managing privacy risk.
39
What is **a maturity model** and **what are its levels**?
* A model to assess organizational capability * Levels: initial, repeatable, defined, managed, optimized
40
What does **PIPEDA** stand for?
Personal Information Protection and Electronic Documents Act
41
What **Canadian bill** is associated with modernizing PIPEDA?
Bill C-27, Digital Charter Implementation Act
42
What is the **GDPR** and **its reach**?
* General Data Protection Regulation * Extraterritorial and supplemented by local laws
43
What replaced the **EU-US Privacy Shield in 2023**?
The EU-US Data Privacy Framework | (DPF)
44
Why was the EU-US Privacy Shield **invalidated**?
Due to CJEU ruling in **Schrems II case**. | (Data Protection Commission v. Facebook Ireland)
45
What are **Binding Corporate Rules**? | (BCRs)
Legally binding rules for data transfer **within a corporate group**.
46
What does **HIPAA** regulate?
* **Protected Health Information** (PHI) * Sets national standards for electronic healthcare data
47
When can PHI **be shared without patient opt-in** under HIPAA?
For treatment, payment, or operations. | (**TPO**)
48
What **role** do Data Protection Authorities (DPAs) play?
Provide **guidance on privacy law implementation**. ## Footnote E.g., France's CNIL
49
What does '**rationalizing requirements**' mean in privacy compliance?
Implementing **one solution** (policy/process) **that satisfies multiple** laws, regulations, or frameworks.
50
What are **commonalities** in privacy laws and frameworks?
* Notice * Consent * Choice * Purpose limitation
51
How should organizations deal with **outliers in legal requirements**?
Apply the **strictest standard** across regions or tailor solutions to specific local needs.
52
What does **GRC** stand for?
Governance, Risk, and Compliance
53
What is **governance**?
System of rules, practices, and processes for directing a program and achieving objectives.
54
What is **risk** in the GRC context?
* The potential for harm * Risk = Threat x Vulnerability
55
How is **risk managed**?
By identifying risks and implementing controls.
56
What is a **control** in risk management?
A **measure** used to mitigate risk.
57
What is **compliance**?
Following auditable policies, processes, and procedures to **meet legal/regulatory requirements**.
58
What does '**auditable**' mean?
An auditor can **confirm** that a policy, process, or procedure is **effectively implemented**.
59
What is **privacy technology**?
Tools and platforms that **aid compliance with privacy laws** and manage privacy risks. ## Footnote Data discovery, data mapping, assessment management, supplier due diligence, redaction, deidentification, incident response tools.
60
What does **data discovery** involve?
* Identifying, classifying, and locating data * Understanding volume and context
61
What is **data mapping** used for?
**Connecting data fields** between systems to ensure accurate data transfer.
62
What is **data activity monitoring**?
* **Tracking** how data is accessed, used, modified * Ensures **security** and **compliance**
63
What are the **3 types** of **governance models**?
1. Centralized 2. Decentralized 3. Hybrid
64
What is a **centralized** governance model?
* **One** person/team (e.g., CPO) manages privacy * **Top-down** approach
65
What are **pros** of a **centralized model**?
* Repeatable policies * Uniform resources * Consistent practices
66
What is a **decentralized** governance model?
* Privacy managed at **local** levels * **Bottom-up** approach
67
What are **pros** and **cons** of a decentralized model?
* **Pros**: Agile, local solutions * **Cons**: Duplicated efforts, inconsistency
68
What is a **hybrid** governance model?
* **Central** team sets policies * **Local** teams implement and adapt them
69
What are **pros** and **cons** of a hybrid model?
* **Pros**: Shared resources, consistency, local flexibility * **Cons**: Hard to balance authority and adaptability
70
What is the '**cross-functional nature**' of privacy programs?
Programs **across the organization** must know privacy roles, laws, and operational practices.
71
Why is '**it takes a village**' relevant to privacy programs?
* Privacy needs involvement from all departments * Training, tech, contracts, assessments
72
What is the role of **the governance body** in privacy programs?
Enterprise-wide reps ensure: * Policies align with local laws * Adjust policies as needed * Track implementation
73
What is the role of **Learning and Development** in privacy?
* Teach policy operationalization * Reinforce good behavior * Correct bad behavior
74
What does the **Communications** team do for privacy?
Drives engagement through intranet content and emails
75
How does **Information Security** support privacy?
* Implements tools like DLP, encryption, role-based access * Closely aligned with privacy
76
What is the **IT team's** contribution to privacy?
* Software development * Group permissions * Privacy by design (PbD) implementation
77
How does **Internal Audit** support privacy programs?
* Assesses privacy controls * Develops frameworks to monitor policy effectiveness
78
What role does **Procurement** play in privacy?
* Ensures vendor contracts include privacy language * Supports legal due diligence
79
What are **HR's** privacy responsibilities?
Handles **sensitive employee data**. ## Footnote e.g., medical, background checks
80
What role does **Ethics and Compliance** play?
Handles **whistleblower complaints** and **investigations**.
81
What is the **Marketing** team's involvement in privacy?
Manages data for **media and marketing initiatives**.
82
How does **Business Development & Strategy** contribute?
Uses privacy as a competitive differentiator.
83
What **privacy laws** affect the **Finance** team?
* PCI-DSS * SOX (Sarbanes-Oxley Act)
84
What is **Legal**'s responsibility in privacy?
Maintains knowledge of **applicable privacy laws** and regulations.
85
What does **Data Governance** do?
Establishes **framework and policies** to manage organizational data assets.
86
What does **Product R&D** contribute to privacy?
* Conducts PIAs * Consults on privacy by design and default (PbDD)
87
What is the role of the **Chief Privacy Officer**? | (CPO)
Corporate leader who **creates privacy strategy and policy**.
88
What does a **Director or Manager** in privacy do?
* Implements strategy and privacy program * Reports to CPO * Manages projects
89
What are the **responsibilities** of a Privacy Analyst?
* Entry-level role * Performs operational tasks and supports projects with research
90
Who are **Business Line Leaders** in privacy?
Senior-level program managers overseeing privacy in specific business areas.
91
What is the role of **Legal Counsel** in privacy?
Provides **legal expertise and advice** on privacy-related matters.
92
Who are **First Responders** in privacy?
Support specific privacy processes in specific situations.
93
What is a **Data Protection Officer**? | (DPO)
* GDPR-required role * Oversees data protection strategy and compliance
94
What does a **Privacy Engineer** do?
* Implements technical privacy solutions * Embeds PbDD in the software development lifecycle
95
What is a **Privacy Technologist**?
* Implements tech to protect privacy * Includes roles like audit, compliance, and system developers
96
Which laws internationally **require or reference** a DPO?
* GDPR Article 37 * Brazil’s LGPD * Canada’s PIPEDA * South Korea’s Data Protection Act
97
What are '**special categories of data**' under GDPR?
* Race * Ethnicity * Political opinions * Religious/philosophical beliefs * Genetic * Health * Sexual data
98
What is the primary **alignment focus** of privacy managers?
Align with business objectives, not prohibit them.
99
What are the **general goals** of a privacy manager?
* Define objectives * Identify and mitigate risks * Implement policies * Lead training
100
How do privacy managers **handle metrics**?
Identify, track, and communicate privacy metrics.
101
What **reporting responsibilities** do privacy managers have?
Internal and external privacy-related reporting.
102
What **structural factors** influence privacy teams?
* Organization's hierarchy * Documented roles/responsibilities * Role evaluation * Flexibility * Customer service model * Value add