CNA > Patient Rights > Flashcards

Patient Rights Flashcards

Describe patient rights to privacy, self-expression, and fair treatment (37 cards)

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1
Q

What is the purpose of patient rights?

A

To protect individuals receiving healthcare and ensure fair, respectful treatment.

Patient rights safeguard dignity, privacy, and autonomy. The purpose is to protect individuals receiving healthcare and ensure fair, respectful treatment.

CNA Insight: These rights are the law. Your job is to know them and protect them for every resident.

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2
Q

Which law protects patient rights in nursing homes?

A

Omnibus Budget Reconciliation Act

(OBRA)

OBRA ensures quality care and resident rights in long-term care facilities.

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3
Q

Which law protects a patient’s right to make decisions about their care?

A

The Patient Self-Determination Act

(PSDA)

PSDA ensures patients can accept or refuse treatment and create advance directives.

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4
Q

Define:

Informed Consent

A

The right to be informed about treatment options and make voluntary healthcare decisions.

Patients must be fully informed before agreeing to care. Informed consent is the right to be informed about treatment options and make voluntary healthcare decisions.

CNA Insight: This means the resident must fully understand what the treatment is, why they need it, and what the risks are before they agree to it.

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5
Q

What characterizes informed consent in a healthcare setting?

A

Informed consent means that the patient fully understands all aspects of their treatment before agreeing to it.

Consent must be given freely and based on a comprehensive understanding of the treatment involved, not just a signed form.

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6
Q

List THREE patient rights related to dignity.

A

Right to:

  1. Be treated with respect
  2. Be free from abuse
  3. Self-expression

Dignity means you treat them as a valuable human being. Dignity is a core principle of healthcare.

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7
Q

Why is self-expression important in healthcare?

A

It allows patients to communicate their needs, beliefs, and emotions.

Recognizing self-expression promotes emotional well-being. Self-expression allows patients to communicate their needs, beliefs, and emotions. This means they have the right to choose their own clothes, their own food, and their own activities.

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8
Q

Fill in the blank:

Patients have the right to be free from physical and _______ abuse.

A

emotional

Emotional abuse includes yelling, threatening, or humiliating a resident. You must report any form of abuse immediately.

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9
Q

List THREE rights related to personal property.

A

Right to:

  1. Retain possessions
  2. Access funds
  3. Receive mail

Patients should feel secure about their belongings. The facility is their home. They have the right to keep their belongings and manage their own money.

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10
Q

Fill in the blank:

Patients have the right to voice complaints without fear of _______.

A

retaliation

Retaliation is punishing them for complaining. This is illegal. You must listen to their complaint and report it. Facilities must investigate and resolve grievances promptly.

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11
Q

Which patient right ensures access to mail and phone communication?

A

Right to personal communication.

They have the right to talk to anyone they want, in private.

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12
Q

Why is access to medical records important for patients?

A

It allows them to stay informed about their care and treatment.

CNA Insight: The resident has the right to see their own chart. If they ask, you must notify the nurse.

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13
Q

Why is confidentiality crucial in healthcare?

A

It protects patient privacy and maintains trust.

Confidentiality laws prevent unauthorized disclosure. Never discuss a resident’s condition in the hallway, the elevator, or outside the facility. This is a breach of trust and a violation of the law.

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14
Q

How does HIPAA protect patient privacy?

A
  1. Restricts access to medical records
  2. Limits disclosure of health information

Violating HIPAA can result in penalties. HIPAA protects privacy by restricting access to medical records and limiting disclosure of health information.

A patient’s health information must be kept confidential.

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15
Q

True or False:

A CNA can discuss a patient’s health condition with any family member.

A

False

You can only discuss a resident’s condition with family members who are listed on the HIPAA form. If you are unsure, you must refer the family member to the nurse.

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16
Q

How can CNAs promote patient autonomy?

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A
  • Involve patients in decisions
  • Respect their choices

Autonomy supports dignity and self-respect. Always ask for their input on their care.

17
Q

List TWO patient rights related to personal finances.

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A

Right to:

  1. Manage their own money
  2. Secure storage of funds

Facilities should not control patient finances without consent.

CNA Insight: Never handle a resident’s money unless it is part of the care plan and you have a witness.

18
Q

Fill in the blank:

Patients in long-term care facilities have the right to form a _______ council.

Study These Flashcards
A

resident

Councils allow residents to voice concerns and suggest improvements.

19
Q

What is the purpose of a Patient Bill of Rights?

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A

To outline patient rights and expectations in healthcare settings.

Informs patients of their legal protections.

Patients must be informed of their rights both orally and in writing.

20
Q

What right do patients have regarding concerns about their care?

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A

Patients have the right to voice complaints about care.

Patients can express concerns, questions, and complaints about their treatment without fear of punishment. Listen respectfully, acknowledge their concern, and report it to the nurse. Facilities are required to address these issues promptly.

21
Q

List TWO examples of patient self-determination.

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A
  1. Choosing healthcare providers
  2. Accepting or refusing treatment

Self-determination ensures autonomy in medical decisions.

Patients have the right to choose their providers.

22
Q

How can CNAs protect patient privacy?

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A
  • Close curtains
  • Keep information confidential
  • Knock before entering a room

Privacy ensures dignity and comfort.

23
Q

True or False:

Chemical restraints can be used without patient consent.

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A

False

A chemical restraint is a drug used to control a resident’s behavior. It can only be used with a doctor’s order and the resident’s consent. Patients have the right to be free from unnecessary restraints.

24
Q

True or False:

Patients can refuse experimental treatments.

Study These Flashcards
A

True

Informed consent applies to all medical interventions.

25
What should a CNA do if a patient **refuses care**?
**Respect their decision** and report it to the nurse. ## Footnote Never force care. Document the refusal and tell the nurse so they can try to find out why.
26
What should be done if a patient wants to leave the facility **against medical advice** (**AMA**)?
**Inform the nurse** and **document** the patient's decision. ## Footnote Patients have the right to leave but should be informed of risks. **CNA Insight**: This is a serious situation. You must not try to stop them, but you must report it immediately.
27
# True or False: A facility can force a patient to move rooms **without notice**.
False ## Footnote Patients have the right to advance notice before room changes. The resident has the right to notice before a room change. This is their home.
28
# True or False: A hospital can discharge a patient **without notice**.
False ## Footnote Patients must receive written notice before discharge. The patient has the right to notice before discharge. This gives them time to arrange for home care or another facility.
29
How should CNAs handle **patient belongings**?
Label them properly and **store them safely**. ## Footnote Personal items should be protected and respected. You should label them properly and store them safely. **CNA Insight**: Make a list of all their belongings when they are admitted. This prevents accusations of theft.
30
List TWO examples of **discrimination** in healthcare.
1. Denying care based on race 2. Refusing treatment due to age ## Footnote Discrimination is illegal. You must treat every resident equally and with respect.
31
How can CNAs uphold the **right to respectful care**?
* Be courteous * Listen actively * Show empathy ## Footnote Respectful interactions improve patient experience.
32
# True or False: CNAs can be **held accountable** for violating patient rights.
True ## Footnote Violating patient rights can lead to job loss, fines, and even jail time.
33
How should CNAs **document concerns** about patient rights violations?
Report to the nurse and document the incident **factually**. ## Footnote Proper documentation ensures accountability.
34
Why must **patient grievances** be addressed?
To **improve care quality** and uphold rights. ## Footnote Ignoring grievances violates regulations.
35
# Define: Restraint-free Care
Providing care without using **physical** or **chemical restraints** unless medically necessary. ## Footnote Restraints should only be used as a last resort. Restraint-free care is providing care without using physical or chemical restraints unless medically necessary. **CNA Insight**: Your job is to find alternatives, like a calming activity or a low bed.
36
# Define: Continuity of Care
**Consistent** and **uninterrupted** healthcare services. ## Footnote Continuity of care ensures seamless transitions between different levels of care. This means the care plan is followed from one shift to the next and from one facility to the next.
37
# Define: An Ombudsman
A person who **advocates for residents** in long-term care facilities. ## Footnote Ombudsmen help resolve complaints and protect resident rights.
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